Refunds and Return Policy

Last Updated: 22/11/2023

Welcome to the Bradshaw Hall Fisheries Ltd website (the “Website”), accessible at https://www.bradshawhallfisheries.co.uk. These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. About Us
The Website is owned and operated by Bradshaw Hall Fisheries Ltd, a company registered in England and Wales  Our registered office is at Slack Lane Bolton BL2 4JW. You can contact us via email at info@bradshawhallfisheries.co.uk or by telephone at 01204 307197
2. Use of the Website
2.1 Eligibility: By using the Website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use the Website.
2.2 Permitted Use: The Website is provided for personal, non-commercial use. You may use the Website to learn about our services, including our fishing lakes, on-site café, and related offerings, and to make bookings or inquiries as permitted.
2.3 Prohibited Use: You agree not to:
• Use the Website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Reproduce, duplicate, copy, or resell any part of the Website without our express written permission.
• Interfere with, damage, or disrupt the Website or any related systems or networks.
• Use automated systems (e.g., bots, scrapers) to access or collect data from the Website.
3. Intellectual Property
3.1 All content on the Website, including text, images, videos, logos, and designs, is owned by or licensed to Bradshaw Hall Fisheries Ltd and is protected by copyright, trademark, and other intellectual property laws.
3.2 You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent, except for personal, non-commercial use as permitted by law.
4. Booking and Services
4.1 Fishing and Café Services: Information about our fishing lakes, pegs, and on-site café (open Tuesday to Sunday, 8am to 4pm) is provided on the Website for your convenience. Any bookings for fishing or related services are subject to separate terms and conditions, which will be provided at the time of booking.
4.2 Accuracy of Information: We strive to ensure that all information on the Website, including details about our lakes, fish stocks, and café offerings, is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of this information and reserve the right to make changes without notice.
5. Liability
5.1 Website Availability: We do not guarantee that the Website will always be available, uninterrupted, or free from errors or viruses. We may suspend, withdraw, or restrict access to the Website at any time without notice.
5.2 Limitation of Liability: To the fullest extent permitted by law, Bradshaw Hall Fisheries Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or reliance on its content. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
5.3 External Links: The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites, and accessing them is at your own risk.
6. Privacy and Data Protection
Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please review our Privacy Policy [Insert Link to Privacy Policy] for more details.
7. User-Generated Content
If you submit content to the Website (e.g., reviews, comments, or inquiries), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with our services. You are responsible for ensuring that your content is lawful, accurate, and does not infringe on the rights of others.
8. Termination
We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if we believe you have violated these Terms or engaged in any unlawful or harmful activity.
9. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on the Website with the “Last Updated” date revised. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions, complaints, or concerns about these Terms or the Website, please contact us at:
Bradshaw Hall Fisheries Ltd

 

Thank you for choosing Bradshaw Hall Fisheries LTD We are committed to providing high-quality products and exceptional customer service. Please read our Refunds and Return Policy carefully before making a purchase.

Refunds

We understand that circumstances may arise where you need to cancel or modify your order. Our refund policy is designed to be fair and accommodating.

  • Full Refund within 72 Hours: Customers may request a full refund within 72 hours after making a booking. To initiate a refund, please contact our customer service team at or call 01204 307197. Refunds requested after the 72-hour window will be subject to review and approval.
  • Refund Eligibility: To be eligible for a refund, the request must be made within the specified time frame, and the product must be in its original condition. Refunds will be processed to the original payment method.

Returns

While we strive to deliver top-quality products, if you are not completely satisfied with your purchase, we accept returns under the following conditions:

  • Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. Provide detailed information and, if possible, include photographs. We will assess the situation and arrange for a replacement or refund.
  • Incorrect Orders: In the event that you receive an incorrect order, please notify us within 48 hours of receiving the product. We will work to resolve the issue promptly by arranging for the correct product to be sent or providing a refund.

How to Request a Refund or Return

To request a refund or return, please follow these steps:

  1. Contact Customer Service: Reach out to our customer service team via email ator by calling 01204 307197
  2. Provide Information: Clearly state the reason for the refund or return and provide any necessary details, such as order number, product information, and images if applicable.
  3. Wait for Approval: Our customer service team will review your request and respond as soon as possible. Approved refunds will be processed within a reasonable timeframe.

Night Fishing Terms and Conditions

By purchasing a night fishing ticket for Bradshaw Hall Fisheries Ltd you acknowledge and agree to our terms and conditions. If you don’t agree to any of these conditions, then you mustn’t purchase a ticket.

Night fishing carries risks such as trips, slips, falls, encounters with wildlife and being exposed to different weather conditions.

Please read through the information below:

Night Fishing Risk Assessment / Terms and Conditions 

Hazard

  • Poor visibility
  • Slippery surfaces
  • Cold temperatures
  • Water hazards
  • Wildlife encounters
  • Equipment misuse
  • Fatigue
  • Weather changes
  • Lack of communication

Risk

  • Trips, falls, difficulty navigating terrain
  • Falls into water, injuries
  • Hypothermia
  • Drowning and deep water
  • Bites and stings
  • Cuts, punctures, entanglement
  • Reduced alertness, poor decision-making
  • Sudden storms, high winds, downpours and warm weather
  • No help in emergencies

Control Measures

  • Use headlamps/torches, mark hazards, arrive before sunset to set up safely
  • Wear non-slip footwear, avoid wet areas or unstable banks
  • Dress in layers, bring thermal gear and check forecast
  • Fish with a Friend and know where life rings are positioned
  • Keep food sealed and avoid disturbing nests
  • Use gloves, keep tackle organized and maintain gear properly
  • Take breaks, avoid fishing alone and don’t consume alcohol
  • Check forecast, bring shelter and appropriate clothing
  • Carry charged mobile phone, use location-sharing apps and fish close to other people

Anglers participating in night fishing must be aged 18 or over, under 18’s must be accompanied by a responsible adult.

Fishery rules state no alcohol or drugs, anyone using alcohol or controlled substances during night fishing is strictly prohibited for safety reasons. The use of alcohol or drugs is solely at your own risk and may cause the likelihood of accidents.

You confirm that you are in good health and physically capable of participating in night fishing. If you have any medical conditions that may affect your ability to night fish. Bradshaw hall fisheries ltd reserves the right to deny you night fishing access and holds no responsibility for anyone with a condition that we haven’t been notified about.

Please be aware night anglers will be locked in during closed hours and only be allowed out once the fishery is back open. In the event of a major incident or serious family matter we will do our best to get the gate opened during out of hours.

Recommended and Necessary Safety Equipment

  • Headlamp + backup torch
  • First aid kit
  • Life jacket
  • Mobile phone with power bank
  • High-visibility clothing
  • Food and water supplies
  • Waterproof clothing and boots
  • Sun cream
  • Appropriate shelter and sleeping equipment

Bradshaw hall fisheries ltd and all employees reserve the right to remove you or not allow you access to the fishing lakes, if your deemed unfit, if you aren’t complying with the fishery rules or following the advice given.

If you have read all the information stated above, by participating in night fishing you agree that Bradshaw Hall Fisheries Ltd and all employees hold no liability for any personal injury, illness, property damage or death that may occur. Whether it’s caused by your negligence or the negligence of others.

You also agree and defend the company Bradshaw Hall fisheries Ltd against any claims or legal actions arising from night fishing participation.

The company Bradshaw Hall fisheries ltd reserve the right to modify these terms and conditions at any time. Any modifications will be posted in the terms and conditions page.

Bradshaw Hall Fisheries LTD

Last updated 17-09-25 11:58am

Contact Us

If you have any questions about our Refunds and Return Policy, please contact us at or call 01204 307197

Bradshaw Hall Fisheries LTD
Slack Lane, Off Bradshaw Road, Bradshaw Bolton BL2 4JW
01204 3071975